Update: Apple says the iOS 10 update issue that was bricking devices is now fixed, though anyone affected will still need to connect to iTunes to finish the update. The iPhone 7 maker also suggests getting in touch with AppleCare if you need further assistance.
“We experienced a brief issue with the software process, affecting a small number of users during the first hour of availability,” Apple said in a statement, via Buzzfeed’s John Paczkowski.
“The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.”
Though Apple claims the issue is resolved, users may want to hold off updating to iOS 10 altogether at the moment.
One reader got in touch with us that when they connected to iTunes to do the update as directed, they received a message that something was wrong with their phone, and now it doesn’t “work at all.”
Apple may still be ironing out some kinks in the update, but if you are anxious to get iOS 10 right now, we strongly recommend you back up your phone or tablet before doing so.
Original article below…
Apple released the iOS 10 update earlier today, but multiple users are reporting the new operating system has bricked their device.
The problem seems to arise when installing iOS 10 over the air (OTA) on an iPhone and iPad, and users across social media are reporting issues as they install.
Apple Support’s Twitter account is seemingly aware of the issue, and is responding to users who complain of bricked devices, asking for more information.
Others have written to 9to5Mac about bricked devices, and one editor’s iPad showed a black screen of doom as he attempted to install the new operating system.
Users are seemingly having success bringing their phones and tablets back to life by plugging them into iTunes on their Mac or PC and restoring the firmware. We’ll continue monitoring for more reports of bricked devices and other possible fixes.
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